Quality Management Indicators and Processes Key Tools Says UNWTO
The recently concluded UNWTO (United Nations World Travel Organization) Conference on Quality Management in Bucharest, Romania, stayed its key focus on Integration and Strategic Planning to achieve its...
View ArticleQuality Management Initiatives in Tourism Destinations by UNWTO
Tourism is a multi-sector ecosystem by default. There are heterogeneous components involved in it. Due to it was and still is vulnerable in many aspects like market turbulence, economic crises, rapidly...
View ArticleDr. W. Edwards Deming – Quality Guru Series – Quality Guru II
Dr. W. Edwards Deming did an astonishing job by encapsulating his complete ideology of management in just 14 points. This was followed by 7 deadly diseases of management to balance both the sides of...
View ArticleDr. Joseph M. Juran – Quality Guru Series – Quality Guru III
Dr. Joseph Juran is known for his quality trilogy that consists of quality planning, quality improvement, and quality control. All three are sequential. This is a cyclic process. Because there is no...
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